This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

YouTube ad page appears when opening Firefox and does not allow bookmark search.

  • 3 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ uncaff

uncaff
uncaff
more options

Whenever I open Firefox for the first time a window appears with an ad for YouTube asking me to register. When this as window is open there are no header features like URL, toolbar, back arrow, etc. None of the pull down menus will operate. So the only way to proceed is to first close the YouTube window. This window will also suddenly appear and replace the website window I am visiting. There is no way to return to the site I was on except to close the YouTube window and return to the original website via the Bookmarks menu. I have taken a screen shot of this annoying widow which you can download here:

https://rapidshare.com/files/1993741131/YouTube_Popup.png

I would appreciate it if you could help me to get rid of this very annoying ad.

Whenever I open Firefox for the first time a window appears with an ad for YouTube asking me to register. When this as window is open there are no header features like URL, toolbar, back arrow, etc. None of the pull down menus will operate. So the only way to proceed is to first close the YouTube window. This window will also suddenly appear and replace the website window I am visiting. There is no way to return to the site I was on except to close the YouTube window and return to the original website via the Bookmarks menu. I have taken a screen shot of this annoying widow which you can download here: https://rapidshare.com/files/1993741131/YouTube_Popup.png I would appreciate it if you could help me to get rid of this very annoying ad.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

You're using an old unsupported versions of Firefox. Update to Firefox 3.6.24.

http://www.mozilla.com/en-US/firefox/all-older.html

uncaff
uncaff Biabia la
more options

I will upgrade to 3.6 as you suggest, but I doubt if the version being used has anything to do with this annoying YouTube popup.

I have all popups blocked in Preferences and I have Firefox set to open top a blank page at startup.

Thanks for the reply. Happy Thanksgiving.

uncaff trɔe

uncaff
uncaff Biabia la
more options

I have upgraded to 3.6 as suggested, but the problem continues. I get the YouTube page with no back arrow or other header features. This annoying page just takes over from the site I'm visiting causing me to go back to bookmarks and revisit the original page. Has no one else had this problem?