Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

When I start Firefox it gives me a box that says Firefox is now running in "safemode".... how do I get this to go away??

  • 3 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 5 views
  • Nuɖoɖo mlɔetɔ cor-el

morleyjessica
morleyjessica
more options

When I go to start FireFox a box pops up that says "Firefox is now running in Safe Mode, which temporarily disables your custom settings, themes, and extensions." Than it gives me options to check mark.... like.... Disables all add-ons, reset toolbars, and controls, delete all bookmarks except for backups, reset all user preferences to firefox defaults, and restore default search engines.

How do I make this box go away?

When I go to start FireFox a box pops up that says "Firefox is now running in Safe Mode, which temporarily disables your custom settings, themes, and extensions." Than it gives me options to check mark.... like.... Disables all add-ons, reset toolbars, and controls, delete all bookmarks except for backups, reset all user preferences to firefox defaults, and restore default search engines. How do I make this box go away?

All Replies (3)

Matt_G
Matt_G
more options

Hi morelyjessica,

Have you looked at the Knowledge Base article Firefox is stuck in Troubleshoot Mode? Did you recently start it in Safe Mode for any particular reason?

Hopefully this helps!

morleyjessica
morleyjessica Biabia la
more options

Nope I haven't put it in safe mode... no idea whats going on. I looked at the safe mode instructions and how to take it off safe mode and the article about how if it gets stuck. I did all of that and it's still stuck:-( I am thinking about uninstalling firefox and reinstalling it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the target line in the Firefox desktop shortcut to be sure that the -safe-mode switch isn't appended?

Also make sure that you do not have the Shift key pressed when you click a shortcut to start Firefox.