This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am denied access to Lane Bryant plus size clothing store in the USYou don't have permission to access "http://www.lanebryant.com/?" on this server. Reference #18.728ffe3c.1326676557.16b8a971

  • 2 ŋuɖoɖowo
  • 8 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

I have purchased from this website prior to fire fox and am now denied access why?

I have purchased from this website prior to fire fox and am now denied access why?

All Replies (2)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"