This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can Not Uninstall Firefox

  • 3 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ haspt

more options

I am trying to deal with a Java plugin problem that I have otherwise followed all the rules others have defined. Essentially, for that problem, Firefox crashes whenever Java applets try to load and the plugin is enabled. Specifically, the plugin Java Platform SE6 U30 6.0.300.12. My current attempt was going to involve uninstalling Firefox 10 and reinstalling it from scratch to see if that clears the problem, but it revealed a new problem: I have no formal means of uninstalling Firefox.

The Windows (XPSP3) Add/Remove Programs list has two Mozilla Firefox entries and both of them are severely outdated: 0.8 and 3.4.*. The 0.8 one has an issue involving missing registry folders when trying to run and the 3.4.* "Remove" button outright does nothing. Firefox itself comes with no uninstall.exe program. No exterior programs work on either these entries or on the most current version of Firefox I have installed because they either try to rely on the ineffective Control Panel uninstallation or can not detect it (in the case of current versions). In the last paragragh I have listed a number of things that could be problems, to be sure, but the only one I am interested in is the inability to uninstall. Getting the Java plugin to work would only be a plus until I get this sorted.

I am trying to deal with a Java plugin problem that I have otherwise followed all the rules others have defined. Essentially, for that problem, Firefox crashes whenever Java applets try to load and the plugin is enabled. Specifically, the plugin Java Platform SE6 U30 6.0.300.12. My current attempt was going to involve uninstalling Firefox 10 and reinstalling it from scratch to see if that clears the problem, but it revealed a new problem: I have no formal means of uninstalling Firefox. The Windows (XPSP3) Add/Remove Programs list has two Mozilla Firefox entries and both of them are severely outdated: 0.8 and 3.4.*. The 0.8 one has an issue involving missing registry folders when trying to run and the 3.4.* "Remove" button outright does nothing. Firefox itself comes with no uninstall.exe program. No exterior programs work on either these entries or on the most current version of Firefox I have installed because they either try to rely on the ineffective Control Panel uninstallation or can not detect it (in the case of current versions). In the last paragragh I have listed a number of things that could be problems, to be sure, but the only one I am interested in is the inability to uninstall. Getting the Java plugin to work would only be a plus until I get this sorted.

Ŋuɖoɖo si wotia

Firefox 10 has many problems and I found the solution did an update to firefox 11 beta and so far everything is working well.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

I have the same problem, I want to do a clean install of firefox 10 and I can´t because apears a pop up telling me that can,t uninstall because it´s open, even if is close, another bug?

more options

No progress with the uninstallation. I attempted to manually uninstall everything based on various websites outlining how Firefox files are stored on my computer; after all of my efforts, including backup, the fresh install of v10 still had a lot of stuff siting around on the first start up. :( A waste of time that only taught me Firefox is much more nebulous than I thought.

I did fix the Java applet crash, though. There is apparently something about applets that I have forgotten in the years of programming Java because the thing that the plugin didn't like was a custom-set Environment Variable that I had set up to improve an expensive application: _JAVA_OPTIONS -Xms64m -Xmx1024m. Getting rid of that cleared up all applet-related crashes.

FateJH trɔe

more options

Ɖɔɖɔɖo si wotia

Firefox 10 has many problems and I found the solution did an update to firefox 11 beta and so far everything is working well.