This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 ŋuɖoɖowo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

when i click the firefox icon to open it, it doesnt open and the crash reporter pops up

when i click the firefox icon to open it, it doesnt open and the crash reporter pops up

All Replies (2)

more options

Try Diagnose Firefox issues using Troubleshoot Mode. If it opens, select disable all add-ons and restart. If it opens back up just fine, it is an add-on problem and you will have to figure out which one it is.

more options