This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to save a site to bookmarks I keep being directed to a Yahoo page asking me to set up a new email address which I do not want. Help please

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ Tim

more options

I cannot save a web address to bookmarks. Every attempt diverts me to a Yahoo page asking me to set up a new Yahoo email account- which I do not want.

I cannot save a web address to bookmarks. Every attempt diverts me to a Yahoo page asking me to set up a new Yahoo email account- which I do not want.

All Replies (1)

more options

Does the issue still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

How are you adding a site to bookmarks (Ctrl + D, clicking star, Bookmarks menu, etc)?