This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When browsing, my pages are often redirected at random--sometimes to objectionable sites. How do I stop this?

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 15 views
  • Nuɖoɖo mlɔetɔ the-edmeister

more options

This is not a problem that has to do with searches. If I go to one of my regular web pages, say Yahoo!, the site will come up, then disappear when I'm redirected to some other page. The new page is random: sometimes something I've searched or used before, such as Amazon.com, sometimes a random site, such as a dating or school web site, and sometimes porn. It first started with facebook, but has spread to nearly any page I open. Today, I was on a secure web site (my bank) when redirected. Please help!

This is not a problem that has to do with searches. If I go to one of my regular web pages, say Yahoo!, the site will come up, then disappear when I'm redirected to some other page. The new page is random: sometimes something I've searched or used before, such as Amazon.com, sometimes a random site, such as a dating or school web site, and sometimes porn. It first started with facebook, but has spread to nearly any page I open. Today, I was on a secure web site (my bank) when redirected. Please help!

All Replies (2)

more options

Perform a thorough malware scan using several scanners (use only the free scanners, no need to buy one)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

more options

Also, disable any add-on in Firefox which is related to Facebook. I wouldn't trust any Firefox add-on for Facebook that wasn't installed directly from the official Mozilla Add-ons website - https://addons.mozilla.org/en-US/firefox/ - where all the add-ons are scanned multiple times before even being allowed to be uploaded and offered as "Experimental", and are read line-by-line for exploits before they leave the "Experimental" category.