How do I change my user name & password to be remembered in Comcast email?
A few weeks ago, I had to reset my user name & password for my Comcast email. However, whenever I log in, it brings up my old user name & password. I have changed it many times to the new user name & password - but every time I log in - it shows the old user name/password. I called Comcast and tech walked me through clearing the recent history to see if that would clear it. It didn't. Even though I put in the correct username & password & click remember - it always brings up the old info. How can I correct this?
A few weeks ago, I had to reset my user name & password for my Comcast email. However, whenever I log in, it brings up my old user name & password. I have changed it many times to the new user name & password - but every time I log in - it shows the old user name/password. I called Comcast and tech walked me through clearing the recent history to see if that would clear it. It didn't. Even though I put in the correct username & password & click remember - it always brings up the old info. How can I correct this?
All Replies (1)
You have to clear saved password for this page:
- Open you login page (where you have to enter username and password).
- Right click on page and select Page Info form context menu.
- On last tab (Security) there is View saved passwords button, click it and delete all saved passwords for this page.
- Also clear all related cookies (just in case) there is button for this next to first one.
VitaliyG trɔe