This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

program twonline.taxwise.com loads but will not load data (encrypted)

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ user66338

more options

My principal use is taxes on tax prep software TAXWISE. Site is twonline.taxwise.com. Foxfire loads site quickly and lets me logon and see TW homepage, and lets me perform many functions within the program, but when I try to load an actual tax return, I get a "LOADING" page which never ends. Returns, which are stored and edited online, are encrypted. Internet Explorer has no problem with this.

My principal use is taxes on tax prep software TAXWISE. Site is twonline.taxwise.com. Foxfire loads site quickly and lets me logon and see TW homepage, and lets me perform many functions within the program, but when I try to load an actual tax return, I get a "LOADING" page which never ends. Returns, which are stored and edited online, are encrypted. Internet Explorer has no problem with this.

All Replies (1)

more options

Hey,

please see if How to clear the Firefox cache and Clear cookies and site data in Firefox helps you.

Otherwise, it might as well be that the site is powered by an ActiveX object. Firefox can't run these. Did you have to accept a message for installing an application inside Internet Explorer when you opened the site?

Cheers! --Tobbi