This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Cannot connect to Windows Live contacts after upgrading

  • 2 ŋuɖoɖowo
  • 5 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ Martin_S

Martin_S
Martin_S
more options

I was using Windows Live to chat with a friend most of yesterday, until I had a request to Install Release 13.0 of the Firefox browser. After the browser restarted, I was unable to see any of my online contacts within the Messenger list, and was unable to chat with them, unless moving over to IE8, which works as expected. I have tried again this morning with no success, so will have to go back to IE for today and the forseeable future (I am unable to install Messenger as the port is blocked for communication via corporate policy)

I was using Windows Live to chat with a friend most of yesterday, until I had a request to Install Release 13.0 of the Firefox browser. After the browser restarted, I was unable to see any of my online contacts within the Messenger list, and was unable to chat with them, unless moving over to IE8, which works as expected. I have tried again this morning with no success, so will have to go back to IE for today and the forseeable future (I am unable to install Messenger as the port is blocked for communication via corporate policy)

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, thanks for reporting. it is a known issue and already worked upon by microsoft/hotmail, see bug #762170 (please don't post in bug reports).

Martin_S
Martin_S Biabia la
more options

OK thanks.