This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I get the grey circle of death playing Cityville, how do I get rid of it?

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 9 views
  • Nuɖoɖo mlɔetɔ user66338

deltaeastlink
deltaeastlink
more options

When I play Cityville, I get the GCOD regardless of which browser I use. I have tried playing Cityville with Internet Explorer, Rockmelt, Google Chrome and Firefox, it happens in all of them. This does not happen with other games. I play in Pogo and Shockwave as well but the GCOD never happens there. I have removed the Cityville app and reloaded it, I have uninstalled all those browsers and re-installed them, I have uninstalled my Adobe Flash player and re-installed it, I have even contacted my PC's support center for help to no avail. I have played Cityville in Zynga and in Facebook but either way, I still happens. Can someone help me please?

When I play Cityville, I get the GCOD regardless of which browser I use. I have tried playing Cityville with Internet Explorer, Rockmelt, Google Chrome and Firefox, it happens in all of them. This does not happen with other games. I play in Pogo and Shockwave as well but the GCOD never happens there. I have removed the Cityville app and reloaded it, I have uninstalled all those browsers and re-installed them, I have uninstalled my Adobe Flash player and re-installed it, I have even contacted my PC's support center for help to no avail. I have played Cityville in Zynga and in Facebook but either way, I still happens. Can someone help me please?

All Replies (1)

user66338
user66338
more options

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles: Flash Plugin - Keep it up to date and troubleshoot problems Adobe Flash plugin has crashed - Prevent it from happening again Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links: http://forums.adobe.com/thread/1018071?tstart=0 http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

Please tell us if this helped!