This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Youtube videos not playing

  • 2 ŋuɖoɖowo
  • 101 masɔmasɔ sia le wosi
  • 22 views
  • Nuɖoɖo mlɔetɔ gptankur

more options

HI,

Firefox is unable to play youtube videos on FF13.Flash Videos and HTML5 both video formats are not working.

When viewing youtube videos in flash player : flash player is crashing When viewing youtube videos in HTML5 player : it buffer complete video but playback never starts

This problem appears once system is started from hibernate if i restart the system youtube is able to play videos.

I tried all the solution i could find on support site including : 1) downgrade flash player to 10.2 2) clear firefox cache 3) tried in FF safe mode 4) opt out of youtube HTML5 preview 5) disable all plugins

i am not sure if this is FF problem as it appears only after system is restarted from hibernate.

Please let me know if i can try anything else to fix this issue.

HI, Firefox is unable to play youtube videos on FF13.Flash Videos and HTML5 both video formats are not working. When viewing youtube videos in flash player : flash player is crashing When viewing youtube videos in HTML5 player : it buffer complete video but playback never starts This problem appears once system is started from hibernate if i restart the system youtube is able to play videos. I tried all the solution i could find on support site including : 1) downgrade flash player to 10.2 2) clear firefox cache 3) tried in FF safe mode 4) opt out of youtube HTML5 preview 5) disable all plugins i am not sure if this is FF problem as it appears only after system is restarted from hibernate. Please let me know if i can try anything else to fix this issue.

All Replies (2)

more options

hello gptankur, you might want to try disabling the VLC Web Plugin in firefox > addons > plugins. in case those plugin crashes have triggered a crash report it would be helpful if you could retrieve the id of those crashes & paste them into your next reply. thank you!

philipp trɔe

more options

Thanks madperson for your help. I upgraded my FF to 13.0.1 and youtube videos are working now.