This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

i have an Android triumph...my soon to be ex husband has download im sure viruses or bugs whatever you want to call them can firefox detect andremovethe

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ Matt Brubeck

laalaaoliver
laalaaoliver
more options

i can't send or recieve mms messages i cant open certain apps on my phone in my contacts the little Android sign that appears next to contacts without pictures are upside down i get error messages for web pages that if i go to my computer load right up but won't open or load on my phone....fir awhile my phone wasnt even letting me download firefox,then when it did download i couldn't open it other apps do the same.....help

i can't send or recieve mms messages i cant open certain apps on my phone in my contacts the little Android sign that appears next to contacts without pictures are upside down i get error messages for web pages that if i go to my computer load right up but won't open or load on my phone....fir awhile my phone wasnt even letting me download firefox,then when it did download i couldn't open it other apps do the same.....help

All Replies (1)

Matt Brubeck
Matt Brubeck
more options

Sorry, Firefox cannot help you remove malware or fix problems with your phone. You can try doing a "factory data reset" using the Settings app on your phone to remove all apps and data. (Look in the "Storage" or "Backup and reset" section of the settings.) Please contact your phone vendor if you have more questions.

Note: The android icon next to contacts is always rotated randomly; this is normal.