This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how can i stop marked junk messages coming into my inbox unjunked??

  • 3 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ philipp

more options

firstly have marked many messages as junk and dragged them into Junk and deleted. Repeatedly they arrive back into my inbox with junk status removed. Secondly many messages come and go immediately into deleted or junk which are messages I wish to receive into inbox. help everything seems to be jumbled.. or perhaps it's me.

firstly have marked many messages as junk and dragged them into Junk and deleted. Repeatedly they arrive back into my inbox with junk status removed. Secondly many messages come and go immediately into deleted or junk which are messages I wish to receive into inbox. help everything seems to be jumbled.. or perhaps it's me.

All Replies (3)

more options

hello alison39, are you referring to mozilla's thunderbird e-mail client? firefox is just a webbrowser...

more options

you are quite right - it is thunderbird.

more options

ok, thanks for clarifying - please ask this question directly in the thunderbird community support forum, there you will probably get a better answer!

https://getsatisfaction.com/mozilla_messaging/