Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is not saving my history and cookie settings.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

I have been going to "Options" and changing my settings to "Never Remember History" and then I hit "OK". When I return to "Options" either in the same window or after closing out, it's hasn't changed and is still at the old setting "Use Custom Settings for History."

Can someone help me adjust these privacy settings so that they are saved and do not return back to an old customization?

I have been going to "Options" and changing my settings to "Never Remember History" and then I hit "OK". When I return to "Options" either in the same window or after closing out, it's hasn't changed and is still at the old setting "Use Custom Settings for History." Can someone help me adjust these privacy settings so that they are saved and do not return back to an old customization?

Ŋuɖoɖo si wotia

Hello MBrown19

see: How to fix preferences that won't save


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

Hello MBrown19

see: How to fix preferences that won't save


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows the "Use custom settings for history" selection as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a check mark.