Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

putting the firefox icon on my desktop

  • 2 ŋuɖoɖowo
  • 17 masɔmasɔ sia le wosi
  • 7 views
  • Nuɖoɖo mlɔetɔ mrsjohndeere

more options

when I download the Firefox browser it failed to put an icon on my desktop, it failed to put it on my quick launch bar and it doesn't show it has been installed on my computer

when I download the Firefox browser it failed to put an icon on my desktop, it failed to put it on my quick launch bar and it doesn't show it has been installed on my computer

All Replies (2)

more options

Do you have a Firefox program folder?

  • C:\Program Files\Mozilla Firefox\
  • C:\Program Files (x86)\Mozilla Firefox\ (64 bit OS)

If not then you need to download a fresh version and reinstall the program.

You may need to do that as Administrator (right-click the Firefox installer: Run as Administrator).

more options

I solved the problem, I was using sandboxie when I first downloaded Firefox, this was the reason I didn't see an Firefox icon on my desktop. Thanks for your help