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Why can't I upload any images on any website from my computer?

  • 7 ŋuɖoɖowo
  • 9 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ Nabila2007

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I'm not able to upload any images from my computer. I tried to do it on imgur and some online pics editor as well. But it didn't work on any places. Once I was downloading photoshop but stopped in the middle as it was taking so much while downloading. And the next day, when I was uploading my display pic on a public forum, mozilla firefox stopped responding. Since then, I've been facing this problem. What should I do?

I use Firefox 18.0.1.

I'm not able to upload any images from my computer. I tried to do it on imgur and some online pics editor as well. But it didn't work on any places. Once I was downloading photoshop but stopped in the middle as it was taking so much while downloading. And the next day, when I was uploading my display pic on a public forum, mozilla firefox stopped responding. Since then, I've been facing this problem. What should I do? I use Firefox 18.0.1.

All Replies (7)

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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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Thanks for replying!

Well, I couldn't reset it though. Everytime I click Troubleshooting Information, there's a new tab appears saying Troubleshooting Information. But the problem is there's noting on that tab/page. I mean, it's just empty. It has Troubleshooting Information title though. Hope it makes sense!

And I checked the article as well. It couldn't help me either.

Nabila2007 trɔe

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Close Firefox, then when you open it hold down the Shift key. Then press the Reset Firefox button in the box that appears.

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Yes, I could it do it this time. Thanks!

Now shall I check if I can upload images now? Or have I something more to do?

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I just checked if I can upload now. Unfortunately the problem is still there. While uploading, a box appears saying the program is not responding and everything gets slow as well. So, therefore I've to close firefox. Or sometimes, I've to even close the computer.

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Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

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No, it's still not working, cor-el.