This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't type in Firefox after PC wakes from sleep (Windows 8).

  • 10 ŋuɖoɖowo
  • 10 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ TheOperaGhost

more options

After waking from power-saving mode, Firefox will often be unresponsive to keystrokes, though other programs -- including Chrome -- work fine. To enter text, I have to type in Notepad (for example) and copy and past using the mouse.

Sometimes, c, v, and h (and possibly, others) don't work without pressing the Shift key.

One other interesting effect: Keys are unresponsive in the Metro Start Screen.

Rebooting usually fixes it.

Additional information: I had been running Firefox, Aurora, and Nightly, but uninstalled the latter two after some sort of melt-down.

Also did a clean install of Firefox.

Running Windows 8.

Thanks in advance.

After waking from power-saving mode, Firefox will often be unresponsive to keystrokes, though other programs -- including Chrome -- work fine. To enter text, I have to type in Notepad (for example) and copy and past using the mouse. Sometimes, c, v, and h (and possibly, others) don't work without pressing the Shift key. One other interesting effect: Keys are unresponsive in the Metro Start Screen. Rebooting usually fixes it. Additional information: I had been running Firefox, Aurora, and Nightly, but uninstalled the latter two after some sort of melt-down. Also did a clean install of Firefox. Running Windows 8. Thanks in advance.

All Replies (10)

more options

"copy and paste"

more options

It is possible that some of the status keys have the wrong state and Firefox sees them as still pressed.

Try to press all the status keys (Shift, Ctrl, Alt) a few times to see if that helps to recover from this.

more options

Thank you for responding.

As noted, the keys work fine in other programs.

Interestingly, the same problem(s) popped up in Chrome today. Only Shutting Down (and not a simple Restart) corrected the problem.

more options

Another update, just in case it helps someone else experiencing the same problem:

Using the Onscreen Keyboard has shown either the Ctrl, Alt, or Shift + Ctrl + Win + Alt keys stuck at various times.

Tried uninstalling SetPoint ... ineffective.

Tried moving the DiNovo Edge USB receiver from a USB hub to a USB port in the motherboard ... no difference.

Tried detaching the G700 mouse and T650 TouchPad ... didn't matter.

Now, I've removed the Logitech extensions from both Firefox and Chrome. Both browsers have been running for hours. The computer's entered and exited sleep several times.

So far, so good.

more options

After several days without restarting, two incidents:

1) For a few moments yesterday, the Shift keys were stuck (as evidenced by the On-Screen Keyboard);

2) This evening, the keyboard will type neither in Firefox nor the Metro Start Screen (but it will type in the Search Charm); seems like Ctrl is stuck, but the On-Screen Keyboard doesn't show any problems.

Any ideas?

(Problem 1 didn't start until watching video at ABC.com; When I had to reboot for Problem 2, a Windows update installed.)

TheOperaGhost trɔe

more options

Firefox has been running since last night; this evening, the Alt keys were sticking (as indicated by the On-Screen Keyboard and flashing context menus).

After closing Firefox and turning off the DiNovo Edge for a few moments, the keys stopped sticking.

Any help, Mozilla?

more options

Just tonight, no power-saving, both browsers running, and the backslash key wouldn't release.

Uninstalled SetPoint and rebooted; if that doesn't work, I'll try uninstalling Chrome and Firefox.

TheOperaGhost trɔe

more options

Power-saving back on, Firefox open for at least a day or two, File Explorer open; no problems until opening Zune and removing DiNovo Edge from stand.

Uninstalled Zune, Balanced Power-Saving. We'll see.

more options

Uninstalled now Zune, Firefox, and iMon.

No problems in the last 24 hours.

Monitoring ....

more options

Keys stuck again.

Now I've reinstalled Firefox.

After a Windows Update, no problems for a couple of days.