This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fIREFOX WILL NOT ALLOW ME TO OPEN AN EMAIL IN MY GMAIL INBOX WHICH I HAVE EXCHANING EMAILS WITH. sAYS COULD BE POP UPS. PLEASE HELP ME REMOVE THE RESTRICTION

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

more options

firefox is preventing me from opening an email from someone I have been exchanging emails with. says might be due to pop up restriction. Please remove pop up restriction so I can open up email. thanks

firefox is preventing me from opening an email from someone I have been exchanging emails with. says might be due to pop up restriction. Please remove pop up restriction so I can open up email. thanks

All Replies (2)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

You can inspect and manage the permissions for all domains on the about:permissions page.