This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not open to home page as directed in options and settings. Opening in safe mode makes no difference, either. Any ideas?

  • 8 ŋuɖoɖowo
  • 13 masɔmasɔ sia le wosi
  • 4130 views
  • Nuɖoɖo mlɔetɔ boats53

more options

Firefox will not open to home page as set in the settings. Even in safe mode, it still will not open to home page as directed. It seems to want to open to last set of tabs, even though that is not the way it was set in settings. It seems as though the settings do not have any impact on the way it behaves!!!

Firefox will not open to home page as set in the settings. Even in safe mode, it still will not open to home page as directed. It seems to want to open to last set of tabs, even though that is not the way it was set in settings. It seems as though the settings do not have any impact on the way it behaves!!!

All Replies (8)

more options

Firefox will ignore your startup setting and automatically resume your last session if it thinks it crashed. You can stop Firefox from doing this and instead present you a screen with the option to resume. If you see that screen after making the following change, then this is the problem. If you don't see the screen, it must be something else...

To prevent Firefox from automatically resuming your last session after a crash, you can change a setting as follows.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the filter box, type or paste resume and pause while the list is filtered

(3) Double-click browser.sessionstore.max_resumed_crashes and set the value to 0. You're done in about:config.

After future crashes, when you restart Firefox, it should present you with a list of the windows and tabs you had open during your previous session so you can choose which, if any, to restore.

more options

If you do not keep changes after a restart then see:

You can also check if you have a user.js file in the Firefox profile folder that sets the browser.sessionstore.resume_session_once pref to true.

more options

I also have this issue and have had since updating to Firefox 18.something. I have tried all the suggestions for changing things in the config, as well as creating a new pref.js file. I am running Windows 7 Pro. and Firefox 20.0.1 My Father have Windows Vista/Firefox 20.0.1 and my Grandfather has Windows XP/Firefox 20.0.1 and they have the same issue as well so it MUST be a Firefox issue.

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.

  • Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.


more options

I set up a new profile as directed in the instructions and copied pertinent files and folders. And now it Firefox opens to the page I set in options!

more options

All was well after creating new profile and copying needed files to it....until I tried to send an email with attachment......cannot attach a file or picture!!!! Any ideas to solve this???

more options

Hi boats53, which mail site are you using (e.g., Outlook/Hotmail, Yahoo!, Gmail)? Is there a particular error message when you try to attach a file, or you click and nothing happens?

more options

Using Yahoo mail. Get error at bottom where it shows the attachment loading, in red letters saying that it can't be done. I did a "switch" (whatever that is) that was an option and I did get an attachment to go through. Odd I never had a problem with the old profile and still don't if I switch back to it!