This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed Firefox on Windows 7, etting error "Firefox had a problem and crashed...couldn't find crash reporter's settings.

  • 1 ŋuɖoɖo
  • 63 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ tyarseneau

more options

Error pop up:

Mozilla Crash Reporter

Firefox had a problem and crashed. We'll try to restore your tables and windows when it restarts.

Unfortunately the crash reporter is unable to submit a crash report.

Details: Couldn't find the crash reporter's settings.

Error pop up: Mozilla Crash Reporter Firefox had a problem and crashed. We'll try to restore your tables and windows when it restarts. Unfortunately the crash reporter is unable to submit a crash report. Details: Couldn't find the crash reporter's settings.

tyarseneau trɔe

All Replies (1)

more options

Image of error attached.