This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

My browser has been hacked by the green coffee hack. How to fix this?

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 21 views
  • Nuɖoɖo mlɔetɔ user633449

nealmck
nealmck
more options

I got a Google mail from a friend . When I opened it, it had a link about some green coffee product. I closed the email and now Firefox defaults to the coffee site and when I try to leave, I get the are you really sure popup. How can I clear this?

I got a Google mail from a friend . When I opened it, it had a link about some green coffee product. I closed the email and now Firefox defaults to the coffee site and when I try to leave, I get the are you really sure popup. How can I clear this?

All Replies (1)

user633449
user633449
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!