This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Disable untrusted connection warning

  • 2 ŋuɖoɖowo
  • 158 masɔmasɔ sia le wosi
  • 24 views
  • Nuɖoɖo mlɔetɔ egmgulshan

mbeattie
mbeattie
more options

There's a particular internal site that I am working on. it has a valid self signed SSL certificate.

When I go to this site in Firefox I get this message under "technical details" 

   The certificate is not trusted because it is self-signed.

   (Error code: sec_error_ca_cert_invalid)

Then I click on "add exception" because, yes, I know it is self signed. The "certificate status" section says 

   Valid Certificate
   This site provides valid, verified identification.  There is no need to add an exception

And the confirm button is greyed out. So I can't go to the site because it is self signed and I cant add an exception because it's properly self signed.

There's a particular internal site that I am working on. it has a valid self signed SSL certificate. When I go to this site in Firefox I get this message under "technical details" The certificate is not trusted because it is self-signed. (Error code: sec_error_ca_cert_invalid) Then I click on "add exception" because, yes, I know it is self signed. The "certificate status" section says Valid Certificate This site provides valid, verified identification. There is no need to add an exception And the confirm button is greyed out. So I can't go to the site because it is self signed and I cant add an exception because it's properly self signed.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

The following approaches have been suggested in past threads and bug reports:

  • Clear Firefox's cache (not sure this works)
    Edit menu > Preferences > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now"
    If you have a large hard drive, this might take a few minutes
  • "Forget about this site" - this will clear cache, history, bookmarks, and permissions for the site, and apparently also a saved certificate
    Open History > Show All History, right-click an entry for the site > "Forget about this site" or
    Type or paste about:permissions in the address bar and press Enter > select the site > click the "Forget about this site" button
egmgulshan
egmgulshan
more options

You just need to adjust the time. And that's it.