This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is it accurate that it costs $99/month for Mozilla Tech Support when needed?

  • 1 ŋuɖoɖo
  • 4 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ John99

more options

A relative who has been using FoxFire for years had a major problem with losing his data; after doing all he could (restores, etc.) he called Mozilla Tech Support and they said: Sure, just give us your credit card; the charge is $99 for 30 days of tech support. Did he call the right number?

A relative who has been using FoxFire for years had a major problem with losing his data; after doing all he could (restores, etc.) he called Mozilla Tech Support and they said: Sure, just give us your credit card; the charge is $99 for 30 days of tech support. Did he call the right number?

Ŋuɖoɖo si wotia

Sorry to say but your relative has been scammed.

We give support here. Mozilla does NOT give telephone support. If problems persist post on this forum for help.

I am sure there are countless places calling themselves Mozilla Tech Support, or something confusingly similar. Even more common are Microsoft/Windows scams. No doubt whowever it was does not have a traceable website.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

Sorry to say but your relative has been scammed.

We give support here. Mozilla does NOT give telephone support. If problems persist post on this forum for help.

I am sure there are countless places calling themselves Mozilla Tech Support, or something confusingly similar. Even more common are Microsoft/Windows scams. No doubt whowever it was does not have a traceable website.

John99 trɔe