This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I accidently used an old sync key on my 3rd computer and need to change it to match the other 2 computers. How can I remove the wrong sync key and replace?

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ maustincpt

more options

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

I was trying to sync a 3rd computer and when I looked up what I thought was the current sync key and entered it, I realized the key I used was old and now doesn't match the other 2 computers. How can I delete the wrong key from the 3rd computer in order to enter the correct key?

Ŋuɖoɖo si wotia

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

more options

Ɖɔɖɔɖo si wotia

hello, on your 3rd computer go into Firefox > options > sync and click on "unlink this device" afterwards you can set it up again with the correct credentials.

more options

Thanks so much! That worked.