This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer upgraded to Firefox 24 and now I don't have a scroll bar. How do I find it again?

  • 3 ŋuɖoɖowo
  • 6 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ beti48

more options

Last night my computer upgraded to the 24 version of Firefox and now there is no scroll bar to navigate from the top to bottom of pages. Please can you help me?

Last night my computer upgraded to the 24 version of Firefox and now there is no scroll bar to navigate from the top to bottom of pages. Please can you help me?

Ŋuɖoɖo si wotia

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

more options

You can check for problems caused by a corrupted localstore.rdf file.

You can use this button to go to the Firefox profile folder:

more options

Ɖɔɖɔɖo si wotia

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

more options

Problem is fixed