Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Link to aurora does not seem to work - is the url bad or is the server down? (or is it just me?)

  • 4 ŋuɖoɖowo
  • 3 masɔmasɔ sia le wosi
  • 1 view
  • Nuɖoɖo mlɔetɔ cor-el

nullspace
nullspace
more options

Aurora update is failing and I am unable to download the latest Aurora from the firefox website. The url provided at http://www.mozilla.org/en-US/firefox/channel/#aurora points to https://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/firefox-26.0a2.en-US.mac.dmg and this seems to hang (it seems strange to me that it is https and ftp...)

Aurora update is failing and I am unable to download the latest Aurora from the firefox website. The url provided at http://www.mozilla.org/en-US/firefox/channel/#aurora points to https://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-mozilla-aurora/firefox-26.0a2.en-US.mac.dmg and this seems to hang (it seems strange to me that it is https and ftp...)

Ŋuɖoɖo si wotia

Did you try to close and restart Aurora?

If something goes wrong with the updater then it can get stuck in connecting, especially if already a part has been downloaded (updates\0 folder contains an update.mar file) and in such a case you may have to remove updates\0 folder to make Firefox restart downloading the update.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There seems to be service disruption on a few domains, so you will have to try later when it is resolved.

The https protocol is used to make it possible to use server load balancing.
The FTP server can only accept a limited amount connections and the https protocol makes it possible to redirect to other servers for load balancing.

cor-el trɔe

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It seems to be working at the moment (just updated Aurora and Nightly).

nullspace
nullspace Biabia la
more options

Thanks! I was now able to download the latest manually (took ~10 seconds), but the "Software Update" is still failing - I restarted and I've been looking at it for a few minutes by the time I finished typing the following...

It just says "Downloading Aurora" and shows a progress bar with "Connecting to the update server..." under the progress bar. I'll manually re-install and see if that solves my problem. I have noticed it failing for a while now and looking at "About Aurora" shows I'm on a 9-01-2013 version, but I forget how often they have been pushing Aurora.

I guess I'll assume the manual re-install fixed the update issue until I see otherwise.

nullspace trɔe

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Ɖɔɖɔɖo si wotia

Did you try to close and restart Aurora?

If something goes wrong with the updater then it can get stuck in connecting, especially if already a part has been downloaded (updates\0 folder contains an update.mar file) and in such a case you may have to remove updates\0 folder to make Firefox restart downloading the update.