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A program I use is supposed to display the seating on an aircraft, but does not do it, why?

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The program I use is an employee website. It is supposed to display the available seats on a specific flight. Using IE9, it displays fine. Using firefox, the display shows only the seat rows, but does not display the seats that are vacant. I have looked for a setting under tools that may apply, but have not found anything. I am currently using 25.0.1. Note: no previous version has worked either. db

The program I use is an employee website. It is supposed to display the available seats on a specific flight. Using IE9, it displays fine. Using firefox, the display shows only the seat rows, but does not display the seats that are vacant. I have looked for a setting under tools that may apply, but have not found anything. I am currently using 25.0.1. Note: no previous version has worked either. db

All Replies (3)

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This is on Windows XP?

Do you know whether the website claims to support Firefox? There are some technologies that are proprietary to Microsoft browsers, which the site might be using. Unfortunately, many companies find that for internal-use sites, it is hard to justify spending money to updates the sites for improved standards compliance as long as at least one browser works.

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They claim to support IE9..But as Firefox works on other sites, I was trying to use it on that site, thanks. db

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Perhaps it's worth bothering the IT folks about the incompatibility with non-Microsoft browsers? Certainly it's possible to do a dynamic seat map that works in Firefox (I use the one on united.com all the time, for example).