This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

W8.1 Cannot install Flash 11 for Firefox

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 5 views
  • Nuɖoɖo mlɔetɔ Pamela

more options

W 8.1 installed, downloaded Mozilla FireFox, browsed desired website, REQUIRED Flash 11, did not install automatically. Manual install tries to ADD MacAffee in Mozilla. Exited. Cannot find Flash 11 install in W8.1 Downloaded files.

Flash 11 is part of Explorer 11, Explorer 11 does not function properly on required website. Cannot install Explorer 10 on W8.1.

Big circle of failures requires me to 1) use W7 machine, 2) use Explorer 10.

WHERE has Mozilla hidden the download?

W 8.1 installed, downloaded Mozilla FireFox, browsed desired website, REQUIRED Flash 11, did not install automatically. Manual install tries to ADD MacAffee in Mozilla. Exited. Cannot find Flash 11 install in W8.1 Downloaded files. Flash 11 is part of Explorer 11, Explorer 11 does not function properly on required website. Cannot install Explorer 10 on W8.1. Big circle of failures requires me to 1) use W7 machine, 2) use Explorer 10. WHERE has Mozilla hidden the download?

All Replies (1)

more options

HI

If yo are talking about Adobe Flash Player 11, try download it and close any open program then run the exe of flash 11.