This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I do NOT have "save passwords" checked, and is in private browsing mode --- but my pw's are still saved. ZERO passwords listed @ "saved passwds" . How fix?

  • 1 ŋuɖoɖo
  • 3 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ ilivea9

more options

"save passwords" option NOT chosen

NEVER agreed to save passwords on options list and not on pop up firefox pw request.

private browsing mode i.e., "NEVER REMEMBER HISTORY" cookies blocked.

CCleaner chosen to clean all firefox passwords.

yet they are still saved.

"save passwords" option NOT chosen NEVER agreed to save passwords on options list and not on pop up firefox pw request. private browsing mode i.e., "NEVER REMEMBER HISTORY" cookies blocked. CCleaner chosen to clean all firefox passwords. yet they are still saved.

Ŋuɖoɖo si wotia

We found the issue.

One of Firefox ADD ON PLUGINs was saving our passwords.

We deleted the plugin. (ironically, it was "MaskMe" a plug in that supposedly helps secure PRIVACY but instead saved our passwords for everything).

Sorry about the confusion. Warning to others - don't use "MaskMe" unless you want ALL your passwords & login info saved on a questionably 'secure' site, and autofilled whenever you may not want it to be.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

We found the issue.

One of Firefox ADD ON PLUGINs was saving our passwords.

We deleted the plugin. (ironically, it was "MaskMe" a plug in that supposedly helps secure PRIVACY but instead saved our passwords for everything).

Sorry about the confusion. Warning to others - don't use "MaskMe" unless you want ALL your passwords & login info saved on a questionably 'secure' site, and autofilled whenever you may not want it to be.