This is the separate Picasa application? I think you might need support from Google on that. Try here: * Help articles: https://support.google.com/picasa/ * Help forum: https://productforums.google.com/forum/#!forum/picasa Good luck with it! P.S. If the update installed a different driver to communicate with your camera, you might need to shut down and restart Windows to complete the swap. Perhaps worth a try before posting on Google's forums.