This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

I did not receive a message confirming the password reset

  • 2 ŋuɖoɖowo
  • 20 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Moses

Bravesoul
Bravesoul
more options

I tried to reset my Sync password. When I filled out the form, I got the message "We have emailed a reset code to the email address we have on file for you. Please use it within the next 6 hours, or it will become invalid.", but i didn't recieve any message on my mail

I tried to reset my Sync password. When I filled out the form, I got the message "We have emailed a reset code to the email address we have on file for you. Please use it within the next 6 hours, or it will become invalid.", but i didn't recieve any message on my mail

Ŋuɖoɖo si wotia

Bravesoul,

Can you please confirm that your problem is resolved as I don't see a confirmation.

Thanks!

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (2)

P44
P44
more options

Try confirming if you type in your email correctly ok.

Moses
Moses
  • Moderator
more options

Ɖɔɖɔɖo si wotia

Bravesoul,

Can you please confirm that your problem is resolved as I don't see a confirmation.

Thanks!

Moses trɔe