This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Search hijack by conduit (/questions/968030/)

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ philipp

getridofit
getridofit
more options

Want to get rid of Search Protect icon and redirects.

Want to get rid of Search Protect icon and redirects.

Ŋuɖoɖo si wotia

hello, please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Ɖɔɖɔɖo si wotia

hello, please try these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware