This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do Exceptions in cookies ACTUALLY work?

  • 4 ŋuɖoɖowo
  • 4 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ aspis

more options

I have normally "Accept cookies from site" off (unchecked) and I use the Exceptions list for sites that I want to allow then to put cookies.

However, when I add a certain site to the Exceptions list and set "Allow" cookies for it, the site still tells me that the cookies should be on! I have to activate "Accept cookies from site" so that the site works properly.

But then, what's the purpose of the "Exceptions" list???

Alkis

I have normally "Accept cookies from site" off (unchecked) and I use the Exceptions list for sites that I want to allow then to put cookies. However, when I add a certain site to the Exceptions list and set "Allow" cookies for it, the site still tells me that the cookies should be on! I have to activate "Accept cookies from site" so that the site works properly. But then, what's the purpose of the "Exceptions" list??? Alkis

Ŋuɖoɖo si wotia

If it doesn't work then you will have to enable cookies temporarily to see which domains you need and possibly remove cookies from that domain that were already created (exceptions only apply to newly created cookies).
It is not really intuitive if you disable cookies or use the "ask me" setting as that might not work.
In some cases you may also have to set an exception for third-party domains.

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (4)

more options

Websites might be using cookies from more than one domain, so you may be creating an allow exception for the wrong domain.
You can check that in the Cookie Manager.

more options

Thank you for your fast reply!

However, I can't see how can I used your advice ...

When one wants to add a site (domain) in a list ("Exceptions" list or other), it's only logical to use the site one is currently visiting, isn't it? Then, how could one know if that site is the "wrong domain" to use or which other domains -- "invisible" to the user -- to include in the list?

Alkis

more options

Ɖɔɖɔɖo si wotia

If it doesn't work then you will have to enable cookies temporarily to see which domains you need and possibly remove cookies from that domain that were already created (exceptions only apply to newly created cookies).
It is not really intuitive if you disable cookies or use the "ask me" setting as that might not work.
In some cases you may also have to set an exception for third-party domains.

more options

OK, thanks.

Alkis