WaterFox not able loading gmail.
Application Basics ------------------ Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:28.0) Gecko/20100101 Firefox/28.0 Waterfox/28.0 Extensions ---------- Name: Adblock Plus Version: 2.5.1 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Name: Flashblock Version: 1.5.17 Enabled: true ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a} Name: IDM CC Version: 7.3.72 Enabled: false ID: mozilla_cc@internetdownloadmanager.com Important Modified Preferences ------------------------------ browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140331235340 browser.startup.homepage: www.google.com browser.startup.homepage_override.buildID: 20140331235340 browser.startup.homepage_override.mstone: 28.0 browser.tabs.loadInBackground: false dom.mozApps.used: true extensions.lastAppVersion: 28.0 gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398129568 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1397957735 Graphics -------- Adapter Description: AMD Radeon HD 7800 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 2048 Device ID: 0x6819 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.16384) Driver Date: 3-12-2014 Driver Version: 13.350.1005.0 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 7800 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5
cor-el trɔe
Ŋuɖoɖo si wotia
Waterfox, huh? We don't support Waterfox here but you can get help at Waterfox's "forum"
I can troubleshoot with you but any additional issues, after this one, should be directed to that thread above.
What happens when you try to load Gmail? Does it give you a 404 or Server not found, etc?
You can try the following:
Clear Gmail cache and cookies;:
- Click the blue Waterfox button at the top left corner, go to Options > Privacy > Remove individual cookies > Find gmail.com and select it, then click Remove Cookies.
- To clear cache, press the CTRL key, SHIFT key, and DEL key
- Select EVERYTHING for the time frame
- Uncheck every box except Cache
- Click Clear now
- Restart Firefox and try to access Gmail again.
All Replies (3)
I have tried various things from support and to include a fresh install and safe mode. Would like some help, don't wish to rely on chrome all the time.
Ɖɔɖɔɖo si wotia
Waterfox, huh? We don't support Waterfox here but you can get help at Waterfox's "forum"
I can troubleshoot with you but any additional issues, after this one, should be directed to that thread above.
What happens when you try to load Gmail? Does it give you a 404 or Server not found, etc?
You can try the following:
Clear Gmail cache and cookies;:
- Click the blue Waterfox button at the top left corner, go to Options > Privacy > Remove individual cookies > Find gmail.com and select it, then click Remove Cookies.
- To clear cache, press the CTRL key, SHIFT key, and DEL key
- Select EVERYTHING for the time frame
- Uncheck every box except Cache
- Click Clear now
- Restart Firefox and try to access Gmail again.
Moses trɔe
Thanks for the help.