This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wotu tread sia eye woyi archive me. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Subscribed folders disappeared

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 4 views
  • Nuɖoɖo mlɔetɔ Matt

more options

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf.

The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

When I open Thunderbird, the only folders showing are Inbox, & Trash. The other folders I've subscribed to are missing. When I go to Settings -> Mananger Folder Subscriptions, all of the remote folders are listed. When I click subscribe, nothing happens. The error console is empty. My profile folder $HOME/.thunderbird/xxxx.default/Mail/Local Folders has 4 files, Trash & Trash.msf, Unsent Messages & Unsent Messages.msf. The Inbox is successfully retrieving messages from the remote client. The remote client is a Zimbra mail client.

Ŋuɖoɖo si wotia

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Just try create this folder again.

  • Menu location: File >> New >> Folder

Or try create a new profile:

more options

hmm, When I add a new folder to my account, When i try to subscribe to the remote folder, it disappears: new->folder "Sent" Subscribe->Sent

more options

Ɖɔɖɔɖo si wotia

The original poster has moved discussion to here https://support.mozilla.org/en-US/questions/998201