Lost email folder
I was trying to create a new folder in a profile in the Navigation pane. I inadvertently clicked onto an existing folder and scrolled it to the top of the pane where the account name was for which I was trying to create the new folder. The existing folder was disappeared from the folder list. I tried CTRL-Z to undo but it didn't work. I checked to see if the folder went into another folder as a subfolder but I cannot find it.
Is there a way to restore the folder?
All Replies (3)
re: 'I was trying to create a new folder in a profile in the Navigation pane'
Do you mean - I was trying to create a new folder in a Mail account in the Folder Pane ?
Sounds like the folder has moved to a location that cannot be displayed. Use the addon tool to Import.
Download this add-on:
then use it via Thunderbird, Tools > ImportExporttools >
Thunderbird Profile folders are hidden folders and files so you need to make them visible to aid the search.
Other info on Profile fodler location:
Thanks for the input.
I have a few questions though.
Is the add-on different than the Import and Export functions in my current Tools pull-down menu?
If the folder is hidden in my profile folder and I make it visible,
- How do I know I have the correct folder?
- What is the target for the import?
Thanks
re: 'Is the add-on different than the Import and Export functions in my current Tools pull-down menu? '
Yes. It offers alot more.
Download xpi file to desktop
- In Thunderbird
- 'Tools' > 'Add-ons' or 'menu icon' > 'Add-ons'
- click on daisy wheel cog icon and select 'Install Addon from file'
- locate the .xpi file and click on open.
you might need to restart Thunderbird.
The location is explained in the link about Profiles. Typically
C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name\ mail account name \ Mail
If the folder was called eg: 'Clients', then the file will also be called 'Clients'. You may need to search for it as it may not be inn the correct position.
example:
- select 'Local folders' Inbox
- 'Tools' > 'ImportExporttool' > 'import mbox file'
a window opens for you to search and locate the mbox file, which does not have any extension. It will be a file not a folder. Click on open.
what happens: - The file called 'Clients' will be imported and appear as a sub folder under Local folders Inbox.
Toad-Hall trɔe