Firefox Community Forum

For the past several days I have not been able to access articles or sign in at the New York Times using Firefox. I am not sure which if any settings I may need to change. Is there someone in Seattle I can reach?

Nothing unusual in Windows 11 or Firefox Settings. Clicking the padlock icon, I see that connections are secure, but when a mouse-down cursor carrying a URL or image moves beyond the browser, it changes into a red circle-slash icon that fails to deliver the link or image.

Works fine in Edge (but I don't). Fixes and suggestions most welcome.

I keep the browser open and at some time my C drive has limited disk space.(~100mb) Then extensions stop working and after a browser restart, all extension data are lost. In my opinion current extension data shouldn't be lost even if disk space is limited.

I have a odd issue where, whenever i click one of the buttons on my mouse, Firefox either goes a page forwards or backwards depending on which mouse button i click. When it goes a page forward, but it's not available, it instead goes back to the Firefox homescreen. I've had to rewrite this several times because whenever i click on a new section to type, it goes back a page.

This issue happens at random. Sometimes i will click on a empty spot on any site and only on the 10th click will it go a page back, but other times it happens instantly.

I use a programme JOSM / TM4 from HOTOSM that creates digital maps.

TM 4 is a programme in which area is divided into pieces (tasks) where a task can be selected by participants (mappers). This task is assigned to JOSM. Within this programme, a ‘changeset’ can be called for processing in JOSM.

Message from JOSM ‘remote control has been asked to import data from the following URSL ( This is opened within JOSM https://www.openstreetmap.org/api/0.6/changeset/158340818/download (the number at the end can change) Normal situation is that this happens 1 time. Now the situation is, when in the browser the changeset is still open this is spontaneously sent to JOSM. And that several times, each time a page I visited earlier. Very annoying. The JOSM helpdesk gives this message. Quote:

comment:1 by frans Schutz <Frans.schutz@…>, 4 days ago

Since a week or so I see this behaviour. I use Firefox internet explorer and have often a OSMcha and changesets open. The Data layers which opens are always the same as the changesets I have opened. No idea if there is an interference with that. Thanks for looking into this comment:2 by stoecker, 4 days ago

Sounds like a "background load" to me. The Web browser tries loading the URL in background and each time you get a new layer. Closing the TABS in the browser may help or if possible disabling background fetches for the localhost URLs? comment:3 by taylor.smock, 4 days ago Owner: changed from team to Frans.schutz@… Status: new → needinfo

I agree with stoecker.

As a first step, I would turn off/disable Remote Control. If this fixes the issue, then you have a poorly behaving website that is continually calling JOSM remote control.

See wiki:Help/Preferences/RemoteControl. follow-up: 5 comment:4 by anonymous, 3 days ago

Hello I disabled the remote control, but than I have no access to JOSM when I want to open a task in TM4

Till last week, Firefox did not respond as what I now see.

I try to close open OSMcha and changesets to see if this solve the issue Bestregards in reply to: 4 comment:5 by taylor.smock, 3 days ago

Replying to anonymous:

   I disabled the remote control, but than I have no access to JOSM when I want to open a task in TM4

That was expected. The question is, did disabling remote control fix the issue. If so, then something is calling JOSM remote control in a loop, and it is not a bug in JOSM.

   I try to close open OSMcha and changesets to see if this solve the issue

Once you figure out what website is the problem, I would highly recommend filing a ticket with them. Absent that, put the website (preferably with the full URL -- most browsers let reopen the last closed tab) in this ticket and I'll look into the sites bug report procedure.

I have been using Linux Mint 21+ since May of 2023. At that time I set all the Firefox preferences settings to what I've always set them to in the past, and have run Firefox with them ever since then. Now, about 3-4 weeks ago, I started Firefox and it came up with ONLY blue lines of text (not graphically). My Firefox homepage is "isp.netscape.com". I've waited until now to report the problem, since I was hoping that later Firefox updates would fix itself, but this did not occur with the 3-5 Firefox recent updates.

Originally, I posted the problem to the Linux Mint forums with the following title under SOFTWARE & APPLICATIONS: Firefox browser no longer graphical but only lines of blue text

Somebody there advised me to start Firefox in safe mode, which I did with this command in the terminal: firefox -safe-mode

and to my surprise, Firefox then came up graphically once again. However, going through the Firefox preferences and setting them one at a time, I came to what is causing the problem. Setting PRIVACY & SECURITY -> BROWSER PRIVACY -> HISTORY: "Remember History" to "Never Remember History" forces Firefox to reboot and when it comes up it came up with only blue lines of text, and not graphically.

One responder to my post on Linux Mint forums stated that it was also a problem with her on Windows 11. So, this is not a Linux Mint, or Windows 11 issue, but a Firefox issue. Mozilla made some change to Firefox back 4-5 weeks now that all of a sudden made Firefox come up in blue lines of text, and I changed nothing with Firefox since started with Linux Mint 21.3 1.5 years ago. I will add though, that ONLY my Firefox homepage (listed above) is the only page that is affected by this, every other website I visit comes up graphically.

What's UP?

Ron

Below I've listed all my Firefox preferences settings, in case you need to see them:

Set Firefox Preferences (May 22, 2023)

- General

   Startup
     Uncheck "Open previous windows and tabs"
     Check "Always check if firefox is your default browser"
   Tabs
     Uncheck "Ctrl-Tab cycles through tabs in recently used order"
     Check "Open links in tabs instead of new windows"
     Check "When you open a link, image or media in a new tab, switch to it
           immediately"
     Uncheck "Confirm before closing multiple tabs"
     Uncheck "Confirm before quitting with CTRL+Q"
   Language And Appearance
     Website Appearance
       Click Automatic
     Colors
       Do nothing
     Fonts
       Default Font: "Default (DeJaVu Serif)"
       Size: 16
     Zoom
       Default zoom: 100%
       Uncheck "Zoom text only"
     Language
       English (US)
       Check "Check your spelling as you type"
   Files And Applications
     Downloads
       Click "Save files to:" /media/Linux-BU-HD/Downloads
       Uncheck "Always ask you where to save files"
     Applications
       Change action to "Save File" for all listed under "Content Type"
       Click "Save files"
       Check "Play DRM-controlled content"
   Performance
     Check "Use recommended performance settings"
   Browsing
     Check "Use autoscrolling"
     Uncheck "Use smooth scrolling"    Network Settings
     Do nothing

- Home

   New Windows And Tabs
     Homepage & new windows: Custom URLs...
                             http://isp.netscape.com
     New tabs: Blank Page
   Firefox Home Content
     Uncheck "Web Search"
     Uncheck Shortcuts
     Uncheck "Recommended by Pocket"
     Uncheck "Recent activity"
     Uncheck "Snippets"

- Search

   Search Bar
     Click "Use the address bar for search and navigation"
   Default Search Engine
     Click Google
   Search Suggestions
     Uncheck "Provide search suggestions"
   Search Shortcuts
     NOTE: Click each item individually and then click remove, but not all
           items can be removed

- Privacy & Security

   Browser Privacy
     Click Standard
     Click Always to "Send websites a 'Do Not Track' signal that you don't
             want to be tracked"
   Cookies And Site Data
     Check "Delete cookies and site data when Firefox is closed"
   Logins And Passwords
     Uncheck "Ask to save logins and passwords for websites"
     Check "Show alerts about passwords for breached websites"
     Uncheck "Use a primary password"
   Forms And Autofill
     Uncheck "Autofill addresses"
     Uncheck "Autofill credit cards"
   History
     Fire Will: "Never remember history"
     NOTE: The above requires you to restart firefox
   Address Bar - Firefox Suggest
     Uncheck "Browsing history"
     Uncheck Bookmarks
     Uncheck "Open tabs"
     Uncheck Shortcuts
     Uncheck "Search engines
     Turn Off "Suggestions from the web"
     Turn Off "Suggestions from sponsors"
     Turn Off "Improve the firefox suggest experience"
   Permissions
     Check "Block pop-up windows"
     Check "Warn you when websites try to install add-ons"
   Firefox Data Collection And Use
     Uncheck "Allow Firefox to send technical & interaction data to Mozilla"
     Uncheck "Allow Firefox to install and run studies"
     Uncheck "Allow Firefox to send backlogged crash reports on your behalf"
   Security
     Deceptive Content And Dangerous Software Protection
       Check "Block dangerous and deceptive content"
       Check "Block dangerous downloads"
       Check "Warn you about unwanted and uncommon software"
     Certificates
       Check "Query OCSP responder servers to confirm the current validity
             of certificates"
     HTTPS-ONLY Mode
       Click "Don't enable HTTPS-ONLY mode"

- Sync

   Do nothing

- More From Mozilla

   Do nothing
     Check "Always show scrollbars"
     Uncheck "Always use the cursor keys to navigate within pages"
     Uncheck "Search for text when you start typing"
     Uncheck "Enable picture-in-picture video controls"
     Uncheck "Control media via keyboard, headset or virtual interface"
     Uncheck "Recommend extensions as you browse"

I discovered this issue while trying to chat on Twitch. On my m1 macos, I try to insert emoji into the twitch chat via <control+command+space> shortcut and opening up the emoji picker. When I click on a emote to insert, nothing is inserted. Then, when I try to do the same into the developer's console via <command+option+i> , again nothing is inserted. This does not appear to be the case on Chrome.

Steps to reproduce: 1) be on macOS 2) open emoji picker via <control+command+space> 3) try to insert emoji into twitch chat OR developer's console

nothing is inserted

Win11, FF 131.0.3

Twice with this FF version I have had a tab fail then a black screen that does not permit a swap to another app or a ctl-alt-delete. I need to hit the power button to hot reboot the PC.

I can't screen shot, which would be useless anyway.

I dunno what is causing this or what is being affected.

I have recently run into an issue with web page not loading correctly. over the last couple of weeks, after I sign on to my bank's web site, I get a screen with non-functioning buttons(see attached screenshot). I contacted the bank, and their instructions were to clear cookies and cache, close Firefox and re-open the browser, and this should clear up the problem; or, update the browser. my Firefox is the latest version 131.0.3. the issue still existed after performing these steps. I tried using MS Edge and all screens loaded correctly. Firefox is my browser of choice, and I have not had this issue previously. please respond with feedback, so I know how to move forward. thank you.

Hi, Having set up the HTTPS mode I found that initially my bank account gave the "Secure Connection Failed" error. I then went through the “Adding exceptions for HTTP websites" procedure which then allowed me to access the bank account. Since I had a second account, I also added this to the exceptions. To my surprise this did not work, and the first bank account did not either. I also disabled the “Don’t enable HTTPS-Only Mode" option available during the initial setup. This made no difference to the problem. I would appreciate any help in resolving this Problem. Ian Duncan.

I refreshed Discord and then encountered this error page:

An error occurred during a connection to discord.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

One of the websites I visit is an HTTPS site but Firefox continues to warn me each time that it is not an HTTPS site. I can get to the log-in site which is an HTTPS site but after entering my log-in credentials and hit the log-in button, that is when FF sends the warning. Every time I try to access the site I have to tell FF to go to the HTTP site at which time it takes me to the desired site which is, in fact, also an HTTPS site. I have tried disabling HO for that site but it still behaves the same way. This problem does not surface when using Chrome. Any thoughts?

I signed out of my google accounts in Firefox by mistake and can't sign in to my gmail from Firefox. All attempts at following instructions lead back to the same page. Image upload. It's a constant vicious circle and I don't know what to do.

I cleared the cache since midnight, long before the problem occurred. I've had to use Edge or Chrome to access my gmail and they work.

I don't know what to do and maybe it is a Firefox issue. It is updated since a few days ago. My gmail is ivangiesen1@gmail.com

Any help will be much appreciated Ivan

I can't play videos on any platform. it just gets stuck buffering. Steps I've already tried: -uninstall extensions -clear cache -restart browser -restart computer -uninstall & reinstall firefox current ver. -uninstall & reinstall previous ver.

After updating to Xubuntu 24.10 from 24.04, WebGL no longer works on Firefox (v. 131.03.03), while it works fine in Chrome.

In about:support I see:

Driver Informations WSI WebGL 1 - Renderer driver WebGL 1 WebGL creation failed:

  WebglAllowWindowsNativeGl:false restricts context creation on this system. ()
  Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)

Renderer driver WebGL 2 WebGL creation failed:

  AllowWebgl2:false restricts context creation on this system. ()

webgl.enable-prototype-webgl2 is set to true webgl.force is set to true webgl.osmesalib is set to true

Wayland has not yet been implemented on Xubuntu, so I am still using X11.

I have the same issue even when running Firefox in safe mode.

After a few attempts, it seems the issue is related to the Nvidia drivers. I uninstalled the drivers using the command:

sudo apt purge nvidia-driver

rebooted the system (now running with the Nouveau drivers), and the sites with WebGL worked. Then I rebooted into maintenance mode and tried to install the previous drivers, nvidia-driver-535, but it seems they are no longer available in Xubuntu 24.10. In fact, nvidia-driver-560 is installed along with some files from nvidia-driver-535, so the problem reappeared.

I have an Nvidia GeForce RTX 2070 Super.

Any suggestions?