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Recurring audio issue with Firefox- Audio cutting out when two sounds play at a time, some bitrate settings on computer prevent Firefox from playing audio at all

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wygolvillage
wygolvillage
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Hi there-

On my current Dell laptop (Windows 11) I have had a recurring issue with Firefox wherein any time two sounds play at the same time (say, a Youtube video is playing in the background and I have a sound play in a browser game) it makes one of the audio channels cut out for about a second. This issue only happens with Firefox, and I previously fixed this by changing the bitrate in my audio output settings. However, after an update, this issue has returned, and the bitrate settings I was using that were able to fix this issue now doesn't allow me to play audio on Firefox at all. So now I have no way to avoid the strange bug that causes audio to cut out.

I would love some advice- is this on Firefox's end, or my computer's? Is there a driver I could install or something to avoid this bug? What causes it?

Cheers, Noa

Hi there- On my current Dell laptop (Windows 11) I have had a recurring issue with Firefox wherein any time two sounds play at the same time (say, a Youtube video is playing in the background and I have a sound play in a browser game) it makes one of the audio channels cut out for about a second. This issue only happens with Firefox, and I previously fixed this by changing the bitrate in my audio output settings. However, after an update, this issue has returned, and the bitrate settings I was using that were able to fix this issue now doesn't allow me to play audio on Firefox at all. So now I have no way to avoid the strange bug that causes audio to cut out. I would love some advice- is this on Firefox's end, or my computer's? Is there a driver I could install or something to avoid this bug? What causes it? Cheers, Noa

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