History of Firefox won't start - find solutions

Category:
Troubleshooting
Revision history for:
English

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Revision Status S Editor R Comment
Current M AliceWyman XULRunner - Error edits, deleted {for =fx96,=fx97} content
Approved M AliceWyman No error message: linked to malware article.
Approved M AliceWyman small edit to Intro, replaced "Firefox crashes" article for Mozilla Crash Reporter issue
Approved   Chris Ilias purged pre-fx88 content
Approved M Michele Rodaro Added missing {/for}
Approved M AliceWyman Webroot issue fixed in 97.0.1
Approved   AliceWyman a few more minor edits
Approved   AliceWyman Firefox download links updated with SUMO referral source
Approved   Mozinet details and Firefox download page URL
Approved M AliceWyman Webroot issue is not just for fx97 (see bug 1752466)
Approved M AliceWyman Intro: link to :"Firefox hangs..."; No error message: added Webroot issue for fx97
Approved   AliceWyman removed {for win,win11} workaround
Approved M AliceWyman {for win} -> {for win,win11} (bug 1740617) and other edits
Approved M AliceWyman renamed section to "Firefox will not start due to security software"
Approved M AliceWyman updated links to renamed articles; fx88 Troubleshoot mode; other edits
Approved M AliceWyman added Comodo issue for win, fx71 (bug 1590430)
Approved M AliceWyman Updating issues (ZoneAlarm/AVG/Avast) are Windows-only
Approved M AliceWyman Firefox will not start after updating: Avast/AVG issue
Approved M AliceWyman removed another mac section with link to archived article
Approved M AliceWyman Removed section for Mac with link to archived article - see discussion.
Approved M AliceWyman removed "Firefox hot topics" link (no longer used)
Approved M AliceWyman added note to try the Refresh option in Firefox Safe Mode (see discussion)
Approved M AliceWyman "Failed to read the configuration file" error
Approved M AliceWyman fixed broken "Firefox Hot Topics" link
Approved M AliceWyman "Firefox.app can't be opened" error on Mac: article name change
Approved M AliceWyman updated Mac error to "Firefox.app can't be opened ..."
Approved M AliceWyman New Mac error "Firefox.app cannot be opened because the identity of the developer cannot be confirmed" - see https://support.mozilla.org/kb/firefox-cant-be-opened-mac-how-fix-it/discuss/5521
Approved M AliceWyman Specific error messages: added "Your Firefox profile cannot be loaded. It may be missing or inaccessible", linked to new article, removed Share template
Approved M scoobidiver showfor winxp, win7 & win8, fixed Hot Topic link, ellipsis char
Approved M Andrew Removed extra spaces in article.
Unreviewed   scoobidiver drop support for Win 2000 from fx13, drop support for fx35, fixed links, removed obsolete section
Approved M Michael Verdi New 160 character search summary
Approved M Swarnava Sengupta added the Share this article template
Approved M Michael Verdi Based on Scoobidiver's edit - removed fx13 section for Win 2K and XP because Fx 13 won't install on those systems. Also removed Win 98/Me section (only .01% visits combined)
Unreviewed   scoobidiver links to new articles, OX 10.4 is for fx4 and above
Unreviewed   scoobidiver Windows 2000/XP SP1 no longer works from Fx 13
Approved M scoobidiver right TenFourFox official home page, fork instead of clone
Approved M AliceWyman I did a search but couldn't find any reason for adding the "Firefox will not start after cleaning the registry" section so I removed it - see Discussion
Unreviewed   AliceWyman edit to last revision on restoring Windows after cleaning the registry
Reviewed   AliceWyman Added infor under "after updating" and edited "after cleaning the registry" to suggest Windows System Restore" instead of reinstalling Windows.
Approved M Underpass better remarking the potential loss of data
Approved M AliceWyman Firefox will not start on OS X 10.4 or earlier or with a PowerPC processor" - edits to clarify that the section also covers 10.5 with PPC
Approved M Michael Verdi incorporated the .com to .org changes; split out the windows and mac options for older machines and updated them a bit
Reviewed   scoobidiver anchor less ugly, mozilla.com replaced by mozilla.org
Approved M AliceWyman linked "Mozilla Crash Reporter" text to http://kb.mozillazine.org/Breakpad#Mozilla_Crash_Reporter
Unreviewed   AliceWyman added link under "Mozilla Crash Reporter" section.
Approved M scoobidiver added keywords
Approved M scoobidiver removed interfering program heading, reworded computer restart suggestion
Unreviewed   scoobidiver dismissable errors, crash as first section, other error messages, note instead of warning
Approved M scoobidiver registry cleaner, new keyword
Unreviewed   scoobidiver XULRunner error, no start after updating
Unreviewed   scoobidiver cleanup, reorganized sections, PowerPc case
Approved   Tonnes Extension prevented -> An extension prevented, small markup nits
Approved   Chris Ilias add explanation behind rebooting
Approved M AliceWyman added section for restarting computer - https://support.mozilla.com/en-US/forums/knowledge-base-articles/704753
Approved M AliceWyman Added a note as a first step, to restart the computer. See https://support.mozilla.com/forums/contributors/704777
Approved   Svetlana Added Ctrl + Alt + Del key combination to open Task Manager note

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