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Have just had an issue with an email coming in from a support person at the Uni helpdesk. The inbox (see below left) shows the correct name and email address, but the content is quite different.

When I checked the mail using Outlook, the correct file content was shown (see below right).

I have tried compacting the Inbox folder within TB [128.2.0esr (64-bit)], but no change. I am running Win 11 (64-bit) 23H2 with the latest cumulative update (KB5043076) installed 5 days ago.

Any suggestions gratefully received!

Bill

I've just changed hosting company, up dated the settings and it all works, but I guess it has synced with the new server, and deleted all the old emails which obviously are not on the new server. Fortunately I started with an email that doesn't matter (and I did do a backup beforehand), but I have a lot more to do, some I can't lose the old messages.

I don't want to set up a new mail for every one

Thanks

Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see any InBox "folder", etc. and "folder" tree structure does not resemble my T-Bird Folders and Subfolders. Can I just restore the inbox, without having to restore everything in the backup?? Thank you. Greg

Hello, I have experienced an error when I click on the inbox of my domain email address. My email *******@meditationwithjason.com sends and receives mail though Thunderbird with no issues yet I get an error when clicking on the inbox. I attached a screenshot of the notification. Hopefully it's just a small issue I can fix on my own. Any help would be greatly appreciated.

Thanks,

Jason

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

For several days now, every Email I receive on Thunderbird (on my desktop computer) with an attachment has had the attachment replaced with a twelve year old photo of mine. How do I stop this from happening so I can receive new attachments?

Also, When I view Emails on my iPhone, this also happens.

Thanks, DAN

I have just upgraded xubuntu to 24.04, and am now missing all folders. Messages are available on searching, so all is not lost. Can send and receive OK. I suspect "snap". Looking at my file map, I see that I have Tbird and snap at the same level, and also "Thunderbird_backup_profile.zip".

A user with snap-related problems on here was advised thus:

"UDP: Remove thunderbird in snap. Install over apt. All works perfect. DO NOT USE install thunderbird in snap!"

OK, so what can I do now, please?

Roy

I am using microsoft Exchange 2019 CU13 Nov23SU I use Thunderbird mailbox client Version 128.2.0esr | Released September 4, 2024 OS server 2019 server 1809 17763.6189

I use the imap protocol.

And during folder transfer, deletion or renaming, phantom folders are created. If I install this mailbox on another computer, the phantom folders are loaded.

There are no such problems with Outlook. Can anyone tell me what to do about this? (if i use protocol mapi) In web mail i too not see fhantom folder

Not a question, a suggestion. On the help page for using OAuth2 in Thunderbird, there are 2 things not specified. 1. In the SMTP settings, I couldn't select OAuth2 untli I changed the server from something older to, if I remember right, smtp.office365.com. The old entry was more like smtp.outlook.com. Then I had to close and restart Thunderbird. 2. Tbird still couldn't access my Outlook mail account. On Microsoft's security page, I had to create an "app password" and enter that in Thunderbird instead of my previous Outlook password. Either I made an error, or the first app password didn't work and I had to create another app password; that time it succeeded.

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2 messages at atime... every time I click Get all new messages and it only got to april 2023... so it still has about 10k messages to download... Thank you for any sugestions!

Guyz, volunteers, please tell ur boss that another one here thinks that If you dont touch visuals for decade and focus only stability and security, he would definitelly gladly pay for such option.

Hola, Antes cuando tenia abierto Thunderbird, me llegaba un nuevo mensaje y me aparecía como ventana emergente en la derecha, ahora a pesar de que está seleccionada esa opción como muestro en captura adjunta y que está actualizado, me llega el sonido pero no se ve.... Me podéis ayudar? Gracias Eva

I beleive also that my disappeared mails is a compacting issue. I am not so good at IT therefore I could not find out how I could find the compacted files and restore them. Unfortunately I could not find the solution in kindly posted link; https://support.mozilla.org/kb/compacting-folders. Can please someone help how to find and restore compacted mails?

Thank you

Oemer

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloaded 115.15 and installed that (windows os btw). Now everything works beautifully, except for the tags panel. The message number in the tags panel in the folder panel on the left does not update, and no messages appear in the message pane when I click on one of the tags.

What can I do to get this to work again?

The following happens from time to time and when it is a detailed email the result is annoying. I do not type expertly and I am sure this handicap is the source of the problem.

While typing an email text I will hit some key, or most likely inadvertent combination of keys, and the entire text I have typed is erased.

What combination of keys causes this problem, if that indeed is the source? Any way to permanently prevent by disabling something or another?

When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder - does not fix it. i've Restarted TB - does not fix it.

If i select the Sent folder and select the message that was sent yesterday and created with the Template that was in the Template folder, it opens correctly - with the addresses and with the correct text. If i edit that msg and save it as a Template, i am able to go to the Template folder and select the newly created Template and it opens correctly. At the same time, ALL of the saved Templates now become available - ??!!!¡¡¡

Have a beautiful afternoon and be happy! And, as always, thank you for your wonderful program and helping with this Forum!  :)

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A recent power outage caused my mac to shutdown and since then, whenever I start TB, I am asked to enter a password for the POP account. I cannot figure out what password is required here. I have entered every password I can find for the POP account but none are accepted. At one stage I was asked if I wanted to reset the password and I entered a new password and selected to have the Password Manager remember it. This seemed to be successful but next time I opened TB, I was asked to enter the password again. How can I find out which password is required here? How can I store it so that it is remembered? I can login in to the POP mail server via a web page using the password I have for the POP account but this password is not accepted by TB.

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty