How do I request a refund for Hubs

This article is no longer maintained, so its content might be out of date.

Note: Mozilla Hubs support ended on May 31, 2024. See End of support for Mozilla Hubs.

A Hubs subscription currently comes with a 30-day money-back guarantee. To request a refund follow the steps below:

  1. Please fill out this support form to request a refund (you may need to log in with your Mozilla account to be able to submit the support form).
  2. Under What do you need help with?, select Payments & Billing.
  3. Enter Refund Request in the Subject field.
  4. Click Submit.

Our team will get back to you as soon as possible.

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