Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will not recgonize or authenticate a google pasword that works in Google but not in Thunderbird.

more options

Thunderbird does not recognize a password for a Google account. I keep getting pop ups indicating that the password can not be found on the server. MY other Google accounts are ok. What do I have to do to get this email account working?

Thunderbird does not recognize a password for a Google account. I keep getting pop ups indicating that the password can not be found on the server. MY other Google accounts are ok. What do I have to do to get this email account working?

All Replies (1)

more options

Sounds like a gmail 2 step authentication issue or a Less Secure Application Issue. Google has instructions on solving both.