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Cannot synch with my iPhone.

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  • 4 have this problem
  • 11 views
  • Last reply by liam2

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Want to synch my laptop (MacBook Pro) Firefox with the app I just downloaded onto my iPhone. My laptop Firefox recognizes my sign-in just fine. But when I try to sign in on the phone, it says Account Unknown.

Want to synch my laptop (MacBook Pro) Firefox with the app I just downloaded onto my iPhone. My laptop Firefox recognizes my sign-in just fine. But when I try to sign in on the phone, it says Account Unknown.

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you need to get intouch with an admin so they can reshresh your account then it should work