This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when marking mails as not junk, they are migrated to my inbox, however, title is correctly migrated, content is from another email

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by geert1965

more options

in mozilla thunderbird, I check the junk folder to mark not junk. These emails are then put in the Inbox. However, often the title and content of these emails do not match, thunderbird seems to break the link between title and content, showing content of other emails under the migrated titles.

in mozilla thunderbird, I check the junk folder to mark not junk. These emails are then put in the Inbox. However, often the title and content of these emails do not match, thunderbird seems to break the link between title and content, showing content of other emails under the migrated titles.

Chosen solution

What you see is managed by an index file, and this can get out of step with the actual message store. I would:

  1. back-up my profile (just in case)
  2. open the Inbox, right-click, select Properties then Repair Folder.

This will rebuild the index file. It may delete messages, if the Inbox is corrupted. Hence the back-up.

Read this answer in context 👍 1

All Replies (3)

more options

Chosen Solution

What you see is managed by an index file, and this can get out of step with the actual message store. I would:

  1. back-up my profile (just in case)
  2. open the Inbox, right-click, select Properties then Repair Folder.

This will rebuild the index file. It may delete messages, if the Inbox is corrupted. Hence the back-up.

Modified by Zenos

more options

thank you for your help, when the problem occurs again, I will try your method. For now, I deleted all incorrect mails so I can not confirm if your method works.

more options

this week, the problem occured again, I did follow your instructions and every mail got it's proper content again, thanks for the advice