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links in emails not working

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by tcabrowne

tcabrowne
tcabrowne
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Hi I cannot click on the links in emails. They are not working, (but were yesterday) since I had to close Thunderbird for updates. I have been into the help menu which states look for 'network.protocol-handler.external-default' in case it states false however this item is not listed. So do I have to add it somehow? I am not very IT aufait so any help would be great.

Hi I cannot click on the links in emails. They are not working, (but were yesterday) since I had to close Thunderbird for updates. I have been into the help menu which states look for 'network.protocol-handler.external-default' in case it states false however this item is not listed. So do I have to add it somehow? I am not very IT aufait so any help would be great.

Chosen solution

have you turned you computer off and then on again after a few minutes. Often time these sorts of problems just need a cold start to fix.

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Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

have you turned you computer off and then on again after a few minutes. Often time these sorts of problems just need a cold start to fix.

tcabrowne
tcabrowne Question owner
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Yes that worked thank you Matt. Merry Christmas