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Firefox is disabling a video

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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In the previous version I could run streaming videos from Paramount Plus, in the latest version I cannot run them. I have no problems running them on Microsoft Edge.

I get Error #111

How can I use Firefox?

In the previous version I could run streaming videos from Paramount Plus, in the latest version I cannot run them. I have no problems running them on Microsoft Edge. I get Error #111 How can I use Firefox?

All Replies (2)

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Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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Make sure you have the latest Widevine version (4.10.2391.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.