This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need Access to my website

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Terry

marianag6
marianag6
more options

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

All Replies (1)

Terry
Terry
more options

Have you been able to load the site previously without getting that message? If so, you could try removing cookies and site data and clearing the cache. The first will require you to log in again if you are presently logged in. I have added a link relating to developer support.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

https://support.mozilla.org/en-US/kb/where-go-developer-support