Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email local folders have disappeared

  • 1 reply
  • 5 have this problem
  • 4 views
  • Last reply by Wisewiz

more options

I recently did a Thunderbird update and now all of the local folders in my email account have disappeared.

I recently did a Thunderbird update and now all of the local folders in my email account have disappeared.

All Replies (1)

more options

How, exactly, did you do that "update"?

I have not heard of Thunderbird erasing folders under Local Folders.

What version are you using now?

Do you have a backup from before you "did a Thunderbird update" that you could roll back to?