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All incoming mail goes direct to JUNK, how do I correct it?

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  • 1 has this problem
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  • Last reply by Matt

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All of our incoming emails go directly to JUNK. I cannot find how to change settings to have the mail go to our InBox instead of Junk.

All of our incoming emails go directly to JUNK. I cannot find how to change settings to have the mail go to our InBox instead of Junk.

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I recalls seeing users of a specific antivirus solution reporting this issue a couple of years ago. Had something to do with a spam or scam tool they injected into Thunderbird. This is the sort of issue that spikes when thunderbird updates because basically none of the anti virus spam/scam tools are compatible post update.